This policy explains what personal information Furniture Elegance collects when you use www.furnitureelegance.store, why we collect it and what we do with it. It covers orders placed on our store and enquiries sent to us by phone or email.
Information we collect
- Order information. Your name, delivery address, billing address, email address and phone number.
- Payment information. Card payments are handled by our payment providers. We never see or store your full card number.
- Device information. Standard web data such as your browser type, IP address and the pages you view, collected through cookies and similar technology.
- Messages and photos. Anything you send us, including room photos and measurements sent for a custom quote.
How we use it
- To take payment, plan the delivery and get the piece to your room.
- To contact you about a delivery window, a build date or a problem with an order.
- To answer a quote request and keep a record of what was agreed.
- To keep the records required for tax and accounting.
- To improve the store and understand which pages are useful.
- To send marketing emails, only if you asked to receive them. Every one has an unsubscribe link.
Who we share it with
We share only what is needed with the services that run the business: our ecommerce platform, our payment processors, our delivery carriers and our email provider. We do not sell your personal information. We may disclose information where the law requires it or to protect our rights.
Cookies
Our store uses cookies to keep your cart working, remember your preferences and measure traffic. You can block cookies in your browser settings, though parts of the store may stop working.
How long we keep it
Order records are kept as long as we are required to keep them for accounting and warranty purposes, which is normally seven years from the date of the order. Marketing contacts are kept until you unsubscribe.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. California residents can also ask what categories of information we collect and request that we do not sell it, which we do not do in any case. Write to j3rrytom98@gmail.com and we will respond within 30 days.
Children
Our store is not directed at children and we do not knowingly collect information from anyone under 13.
Changes to this policy
We may update this policy as the business changes or as the law requires. The version on this page is always the current one.
Get in touch
Furniture Elegance
2175 Collier Ct, Tustin, California 92782, United States
Phone: +1 714 505 0564
Email: j3rrytom98@gmail.com
Orders taken online 24 hours a day, seven days a week.